Returns & Exchanges Policy
At Shifa Stores, we want you to be completely satisfied with your fashion choices. If your purchase isn't the perfect fit, you can return unworn items with original tags within 30 days of delivery.
Initiate Your Return
Log in to your account portal and select the items you wish to return to receive a unique Return Authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all labels and tags are still attached and the garment is in its original condition.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing