Frequently Asked Questions
Everything you need to know about shopping with Shifa Stores
What is the estimated delivery time for my order?
Standard shipping usually takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location and customs processing.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What payment methods do you accept?
Shifa Stores accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
How can I ensure I select the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different styles.
Can I track my package after it has been shipped?
Yes, once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress in real-time.
Are the colors of the clothing accurate to the photos?
We strive to display our products as accurately as possible. However, due to different monitor settings and lighting conditions during photography, slight color variations may occur.